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Meet the Management Team

Carmen Tsang

Senior Manager - Data Science and Analytics, PhD

Carmen Tsang has over 10 years’ experience in the design and implementation of interventional and non-interventional research. At HEOR, Carmen leads the data team on real-world evidence generation using electronic health record databases (such as CPRD and HES) and medical record review, development and implementation of machine learning algorithms to support clinical practice, analyses of clinical trial data, and interactive data visualisation. She has worked across many therapy areas, including oncology, endocrinology, gastroenterology, cardiology, nephrology and infectious diseases.

Prior to HEOR, Carmen was based at the Centre for Surgical Research, University of Bristol where she undertook research on surgical innovation and trial methodology. She was previously a real-world evidence consultant at OPEN Health, leading development and roll out of non-interventional studies. Before that, Carmen was an Assistant Professor in Health Services Research at the London School of Hygiene and Tropical Medicine (LSHTM), in a joint appointment with the Royal College of Surgeons of England. She led the Health Services Evaluation module on the MSc in Public Health by Distance Learning programme at LSHTM, and remains a tutor on the module. She is also a Fellow of the Higher Education Academy (FHEA). As a research methodology expert, she has led the collection and analysis of data in national clinical audit programmes and local datasets to measure, evaluate and communicate the impact of disease and treatments to patients, clinicians, commissioners and policy makers.

Carmen completed her PhD in healthcare research and patient safety at Imperial College London, where she worked at the Dr Foster Unit and the Imperial Patient Safety Translational Research Centre. She also has a BSc (Hons) in Psychology from the University of Newcastle and an MSc in Mental Health Services Research from the Institute of Psychiatry, King’s College London.

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