Carmen completed her PhD in healthcare research and patient safety at Imperial College London, where she worked at the Dr Foster Unit and the Imperial Patient Safety Translational Research Centre (2007-2013). She also has a BSc (Hons) in Psychology from the University of Newcastle and MSc in Mental Health Services Research from the Institute of Psychiatry, King’s College London. After her PhD, Carmen was a Research Fellow then Assistant Professor in Health Services Research at the London of Hygiene and Tropical Medicine (LSHTM), in a joint appointment with the Royal College of Surgeons of England. She continues to hold a Honorary Assistant Professor role at LSHTM and is a tutor on the MSc in Public Health by Distance Learning programme.
Prior to joining HEOR, she was based in the Centre for Surgical Research, University of Bristol where she undertook research on surgical innovation and trial methodology. She was previously a Real World Evidence Consultant in a consultancy, leading the design and roll out of non-interventional studies. As a health services research methodologist, Carmen has extensive experience in using mixed methods and large datasets across many therapy areas to measure, evaluate and communicate the impact of disease and healthcare treatment to patients, clinicians, commissioners and other interested groups.
Carmen joined HEOR as a Principal Researcher in November 2019.