Amelia Jones | 09/03/2026
Patrice Carter, Principal Consultant and expert elicitation specialist at HEOR – plays a pivotal role in engaging key opinion leaders (KOLs) in healthcare, across diverse topics and therapeutic areas to generate valuable expert consensus. Patrice specialises in applying a range of structured formal consensus approaches, including the Delphi method, to gather insights in areas where evidence is limited, controversy exists, or uncertainty remains.
Using these expert elicitation techniques, Patrice collaborates with KOLs to develop clinical guidance, anticipate future innovations and establish methodological standards. Her process is rigorous and transparent: defining the study objectives, selecting and collaborating with a high-calibre expert panel, designing and refining questionnaires, performing iterative rounds until consensus is reached, and finally analysing and synthesising the outcomes to address the research aims, and where appropriate, publishing the results in high-impact peer-reviewed journals.
With an established academic background and experience working with clinical experts to develop National Institute for Health and Care Excellence guidelines, Patrice brings methodological rigour and an ease of communication with KOLs, ensuring meaningful outcomes.
Recently, Patrice led a Delphi study titled “Understanding the treatment pathway for people with moderate to severe ulcerative colitis in transition from paediatric to adolescent/adult care in the UK.” Following completion of the project, Patrice and the wider expert elicitation team surveyed participating KOLs, and the feedback was fantastic!
Respondents reported high satisfaction across every stage of the Delphi process. They praised the organisation of both the consensus meeting and the manuscript development, highlighted the strong relevance of the topics discussed, and unanimously indicated their willingness to take part in future HEOR-led Delphi studies. Overall, the experience was described as enjoyable, well-structured, and highly valuable.
The infographic above summarises the full breadth of this positive feedback, showcasing the impactful work Patrice and the team deliver through expert elicitation.